Ben Poggemiller from Urban Life Pools & Hot Tubs joins us again to share what’s changed in his business since we spoke at the beginning of the pandemic. He talks about how they’re handling ordering, s

Ronak Shah runs Oklahoma-based Galaxy Home Recreation with his sister and extended family. Two years ago they started construction on a new location in Edmond, Oklahoma, an affluent suburb of Oklahoma

Dennis Gentek has pretty much seen it all in the hot tub industry. His 32-year career in the industry, spent almost exclusively as a rep for Jacuzzi/Sundance, spans almost every dip, recession and wor

We’ve all become keenly aware of supply chains in 2020 — from toilet paper, to groceries, to all the things that make a hot tub. Custom Molded Products, or CMP, is one of the vital suppliers for hot tub manufacturers making everything from jets,

When Sabeena Hickman joined the newly formed PHTA in the fall of 2019, she thought she knew what her biggest challenge would be — continuing to merge two legacy associations. What neither she, or anyone, anticipated was the world being turned upside do...

How he went from being a wild kid, to a star Yellow Pages salesman, to hot tub industry entrepreneur. For every business partnership that’s soured, Greer has the opposite tale. We talk to him about his life in the hot tub industry and what happened to ...

Neither Jeff nor Megan were able to enjoy the libations during this conversation between two industry legends. Haviland graciously recorded a podcast episode for us, and John “Legend” Bokor, who we had on back Episode #39 chats lakeside with longtime H...

Ben Poggemiller is a digital marketer turned hot tub business owner in Manitoba, Canada. He’s used his marketing background to put together a successful system to collect leads and sell spas without ever seeing a customer face-to-face.

Listen to a rebroadcast of a free webinar conducted by Clear Comfort and SpaRetailer. Megan is joined by Steve Berens to discuss how to conduct business while also social distancing. A few of the things covered include: Technologies for engagement and ...

Don Riling, owner of Olympic Hot Tub, joins Megan on the podcast to talk about COVID-19 and how it is impacting his Seattle business. Riling had to close all of his stores after the state issued a stay-home mandate, which meant laying off 16 people.