The SpaRetailer Podcast

The SpaRetailer Podcast

Latest Episodes

Episode #35, Justin Miller, founder of pHin, part 2
October 02, 2019

The second half of our conversation with Justin Miller, the founder of pHin. We talk about how pHin specifically works in hot tubs, and how Jeff is planning on using them in his company. We also touch on the inline hot tub version of pHin that’s curren...

Episode #34, Justin Miller, founder of pHin, part 1
September 18, 2019

Justin Miller has a background unlike any other we’ve had on the podcast before — NASA, Apple, eBay and Comcast just to name a few. His focus on customer experience at those companies helped lead him and a partner to develop pHin,

Episode #33, Introducing the SpaRetailer 10
September 04, 2019

Megan and Jeff are back with a new season of The SpaRetailer Podcast. We chat about our sudden departure last season, what we’ve been up to this summer (Megan reveals a big surprise) and what we’ve got coming up on episodes this fall.

Episode #32, Small Business Marketing with Sean Doyle
May 08, 2019

Sean Doyle, longtime marketer and author of Shift, joins us on the podcast to discuss the marketing challenges facing small business owners. Sean works with businesses to help evaluate their marketing and develop a better strategy.

Episode #31, Google & Yelp Reviews with Dan Friedman
April 16, 2019

Dan Friedman from The Hot Tub Store joins us on the podcast to talk about reviews. He was recently interviewed for a story on Yelp, and we talk about that as well as Google reviews. Jeff and Dan’s stores both use Broadly to help them manage reviews,

Episode #30, The Freight State with Doug Punzel from Celtic Intermodal
March 27, 2019

In the February/March issue of SpaRetailer, we outlined how the trucker shortage was impacting hot tub retailers. This week on The SpaRetailer Podcast we talk to a transportation expert about some of the issues facing that industry. Doug Punzel,

Episode #29, Chemical Merchandising with Linda Cahan
March 13, 2019

Longtime SpaRetailer columnist, Linda Cahan, joins us to talk about the right way to merchandise hot tub chemicals. Not the prettiest part of spa retail stores, you can still take a thoughtful approach to stocking chemicals.

Episode #28, Aqua Quip Acquired by Leslie’s with Brian Quint
February 27, 2019

In January Leslie’s Poolmart purchased independent retailer Aqua Quip. Aqua Quip’s president Brian Quint joins us on the podcast to talk about the acquisition and how they had readied their company so they could pounce on the opportunity.

Episode #27, APSP/NSPF Merge with Larry Caniglia
February 13, 2019

On January 22, the Association of Pool & Spa Professionals and National Swimming Pool Foundation announced (again) that they were going to merge. Today we’re joined by Larry Caniglia, CEO of APSP, to discuss the reasons behind the merge,

Episode #26, Buying Spring Dance Hot Tubs Pt. 2
December 19, 2018

Part 2 of Jeff’s journey to purchase Spring Dance Hot Tubs. Surprise — the deal actually gets done! But there are a lot of bumps along the way. Thanks for all of your support this year! Let us know what you think about this episode and others by emaili...