If you haven’t met Greg Welsh you’ve probably heard his name before. Welsh is a longtime sales trainer in the hot tub industry, having started his career selling hot tubs in Portland before working for Watkins Manufacturing.

Jeff and Megan talk to Steve Berens, the founder and CEO of Clear Comfort. Steve talks to us about his AOP system and what it does, but also what the next generation of hot tub buyers is going to demand from their hot tubs and buying experience.

Jamie Novak, NC Brands brand manager at BioLab, joins us on the podcast. Novak is about to complete her MBA from the Johns Hopkins Carey Business School, and talks about new marketing techniques to help you stand out in all the advertising noise.

Goodbye 2019! Megan and Jeff review the year for The SpaRetailer Podcast, the hot tub industry and their lives. We’ll be back with new episodes in February.

Megan and Jeff talk to John Bokor, aka Legend, and the face of the YouTube channel Legendary Pools & Spas. A regional sales rep with Haviland chemicals, John and “the other John” put together fun, informational and educational videos about the pool and...

David Isaacs, owner of Isaacs Pools and Spas in Johnson City, Tennessee, talks about taking over the family business. The company went from a “small time” pool builder in Elizabethton to now having two retail locations in Johnson City,

Most stores that sell swim spas started as hot tub stores and added swim spas down the line. When Joe Stone opened Swim Fitness in 2010, however, his focus from the start was selling swim spas. In fact, Stone thinks of his business as a swim spa store ...

Scott Clark has added four locations since he and his wife Shelley opened The Spa and Sauna Co. in Reno, for a total of five stores. But the last two stores he opened are more than 200 miles and a state away from his headquarters.

The second half of our conversation with Justin Miller, the founder of pHin. We talk about how pHin specifically works in hot tubs, and how Jeff is planning on using them in his company. We also touch on the inline hot tub version of pHin that’s curren...

Justin Miller has a background unlike any other we’ve had on the podcast before — NASA, Apple, eBay and Comcast just to name a few. His focus on customer experience at those companies helped lead him and a partner to develop pHin,