Blubrry Privacy Policy
Effective Date: April 1, 2026
Last Updated: March 26, 2026
Rawvoice, Inc., dba Blubrry and its affiliated brands and services, including Blubrry and any websites, applications, hosting tools, podcast distribution tools, customer support services, and related services that link to this Privacy Policy (collectively, the “Services,” “Blubrry,” “we,” “us,” or “our”), respect your privacy and are committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information, and the rights and choices available to individuals in relation to that information.
This Privacy Policy applies to personal information collected through our Services, including when you:
- visit our websites;
- create or manage an account;
- purchase or use our hosting, website, distribution, support, or related services;
- contact us for support or business inquiries;
- upload, manage, publish, or distribute podcast-related content using our Services.
This Privacy Policy does not apply to third-party websites, apps, platforms, or services that are not controlled by Blubrry, even if they are linked through our Services.
1. Who We Are
Blubrry is a podcast hosting and related services provider. Depending on the context, Blubrry may process personal information as:
- a business or controller for information relating to our website visitors, customers, account holders, billing contacts, business contacts, and support users; and
- a service provider or processor for certain information that our customers choose to upload, store, distribute, or otherwise process using the Services.
For privacy questions, requests, or complaints, you may contact us at:
Email: legal@rawvoice.com
Mail: Barry Kantz, Esq., 17525 Egan Drive, Coopersville, MI 49404
2. Personal Information We Collect
We collect personal information that is reasonably necessary and proportionate for the purposes described in this Privacy Policy.
A. Information You Provide Directly
Depending on how you use the Services, we may collect:
- name;
- email address;
- username and account credentials;
- company or organization name;
- billing contact details;
- billing address and related invoicing information;
- customer communications;
- support requests, tickets, and correspondence;
- webinar, event, or newsletter registration information;
- information you submit through forms or surveys;
- podcast-related content that you upload or manage through the Services, such as audio files, artwork, show notes, transcripts, RSS feed information, and related metadata.
B. Information Collected Automatically
When you use our websites or Services, we may automatically collect limited technical and usage information, such as:
- IP address;
- browser type;
- operating system;
- device and connection information;
- log data;
- referring URLs;
- dates and times of access;
- service usage records necessary to operate, secure, and maintain the Services.
We do not use website cookies for cross-context behavioral advertising. We use cookies and similar technologies only as reasonably necessary for the operation of our sites and Services.
C. Information From Third Parties
We may receive information from:
- payment processors, in connection with subscription or transaction status;
- service providers that support our infrastructure, customer support, or website functionality;
- customers, where they provide information about authorized users, team members, or billing contacts;
- third-party platforms or partners where a customer chooses to integrate or connect them with the Services.
D. Information We Do Not Intentionally Collect
Based on our current practices, we do not intentionally collect:
- government-issued identification numbers;
- precise geolocation data;
- biometric data;
- personal information from children under 13 through services directed to children;
- personally identifiable listener profiles for general listening analytics;
- personal information for targeted advertising or adtech profiling on our own sites.
Payment card numbers and related card authentication data are collected and maintained by third-party payment processors, not by Blubrry.
3. How We Use Personal Information
We may use personal information to:
- provide, operate, maintain, and improve the Services;
- create, administer, and secure customer accounts;
- process subscriptions, billing, payments, renewals, and account administration;
- host, store, publish, distribute, and manage podcast-related content at the customer’s direction;
- respond to questions, support requests, and technical issues;
- communicate with customers about service-related matters, updates, security notices, and administrative messages;
- protect the security, integrity, and availability of the Services;
- detect, investigate, and prevent fraud, abuse, unauthorized access, and other harmful activity;
- comply with legal obligations and enforce our agreements and policies;
- establish, exercise, or defend legal claims;
- maintain business records and perform internal reporting, auditing, and operational functions;
- send marketing communications where permitted by law and subject to any choices or consents required by applicable law.
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
4. Our Legal Bases for Processing (EEA/UK)
For individuals in the EEA and UK, we process personal data under one or more of the following legal bases, as applicable:
- Performance of a contract: to provide the Services you request, manage your account, process payments, and support your use of the Services.
- Legitimate interests: to secure, maintain, improve, and administer the Services; communicate with customers; prevent fraud; and manage business operations, where those interests are not overridden by your rights.
- Legal obligation: where processing is necessary to comply with applicable laws, regulations, court orders, or lawful requests.
- Consent: where consent is required by law, such as for certain optional communications or processing activities.
Where we rely on consent, you may withdraw it at any time, although doing so will not affect processing already carried out before withdrawal.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients, only as reasonably necessary for the purposes described in this Privacy Policy:
- payment processors and billing service providers;
- cloud hosting and infrastructure providers, including Amazon Web Services;
- customer support and ticketing providers, including Zendesk;
- website and website-building service providers, including Podpage, where used at a customer’s direction or as part of our service offering;
- audio hosting, media delivery, and related service providers;
- podcast technology or ad insertion service providers, including SoundCloud, where a customer elects to use those features or integrations;
- vendors that support security, backups, fraud prevention, or operational continuity;
- professional advisors, such as lawyers, accountants, insurers, and auditors;
- courts, regulators, law enforcement, government authorities, or other parties where disclosure is required or permitted by law;
- successors, acquirers, or counterparties involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business.
Where customer personal information is shared with service-provider partners in connection with optional features, integrations, or service relationships, we do so only where the customer has provided the necessary direction, authorization, or permission.
6. Cookies and Similar Technologies
We use cookies and similar technologies only for essential website and service operations, such as:
- user authentication;
- session management;
- security;
- load balancing;
- website functionality;
- remembering basic preferences necessary for service operation.
We do not use cookies on our sites for cross-context behavioral advertising. If this changes, we will update this Privacy Policy and any required notices or consent tools.
Most browsers allow you to manage cookies through their settings. Please note that disabling certain cookies may affect site functionality.
7. California Privacy Notice
This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended.
A. Categories of Personal Information Collected
In the preceding 12 months, we may have collected the following categories of personal information:
- identifiers, such as name, email address, username, IP address, and account identifiers;
- customer records information, such as billing contact details and billing address;
- commercial information, such as subscription records and transaction history;
- internet or other electronic network activity information, such as log data and service usage information;
- audio, electronic, or similar information contained in support communications or uploaded content, where provided by the customer;
- professional or employment-related information, such as company name, role, or business contact details, where provided;
- inferences only to the limited extent necessary to operate, secure, support, and improve the Services, and not for profiling in furtherance of decisions producing legal or similarly significant effects.
We collect these categories from:
- you directly;
- your use of the Services;
- your employer or organization, if they administer your access;
- service providers and integration partners;
- payment and transaction partners.
B. Purposes for Collection, Use, and Disclosure
We collect, use, retain, and disclose personal information for the business and commercial purposes described in Section 3 above, including providing and securing the Services, customer support, billing, internal operations, legal compliance, and fraud prevention.
C. Sale and Sharing
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
D. Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law, and we do not intentionally collect sensitive personal information beyond what may be incidentally included in customer-submitted content or support communications.
E. California Privacy Rights
Subject to applicable law and verification, California residents may have the right to:
- know the categories of personal information we collect, use, disclose, sell, or share;
- request access to specific pieces of personal information;
- request deletion of personal information;
- request correction of inaccurate personal information;
- receive personal information in a portable format, where required;
- not be discriminated against for exercising privacy rights.
To exercise these rights, contact us using the information in Section 1.
F. Authorized Agents
You may designate an authorized agent to make a request on your behalf where permitted by law. We may require proof of the agent’s authority and verification of your identity.
G. Global Privacy Control
Because Blubrry does not sell or share personal information for cross-context behavioral advertising, our websites are not designed around sale/share opt-out processing. If Blubrry later engages in activities that trigger an opt-out right based on sale or sharing, we will honor legally required opt-out preference signals, including Global Privacy Control, where applicable.
8. Privacy Rights for Canada, UK, EEA/EU, and Australia
Depending on your location and subject to applicable law, you may have rights to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information in certain circumstances;
- object to or restrict certain processing;
- request data portability, where applicable;
- withdraw consent where processing is based on consent;
- complain to a supervisory authority, privacy regulator, or commissioner.
For EEA and UK individuals, this may include the right to lodge a complaint with your local data protection authority.
For Canadian individuals, you may also contact the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
For Australian individuals, you may contact the Office of the Australian Information Commissioner.
We will respond to requests in accordance with applicable law. We may need to verify your identity before completing your request.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide the Services;
- maintain customer accounts;
- comply with legal, tax, accounting, and regulatory obligations;
- resolve disputes;
- enforce agreements;
- protect our business and users.
Retention periods may vary depending on the type of information and the reason it was collected. For example:
- account and subscription records may be retained while an account remains active and for a reasonable period thereafter;
- billing and transaction records may be retained as required for tax, accounting, and legal compliance;
- support records may be retained for operational continuity, dispute resolution, training, and quality assurance;
- security and technical logs may be retained for fraud prevention, troubleshooting, and system integrity;
- customer-uploaded content may be retained according to the applicable service terms, customer instructions, and backup or archival practices.
When personal information is no longer reasonably necessary, we will delete it, de-identify it, or securely dispose of it, unless retention is required or permitted by law.
10. International Data Transfers
Blubrry is based in the United States and may process or store personal information in the United States and other countries where we or our service providers operate.
If you are located outside the United States, your personal information may be transferred to and processed in countries that may not provide the same level of legal protection as your home jurisdiction.
Where required by applicable law, we take steps to provide appropriate safeguards for international transfers of personal information, such as:
- entering into contractual protections with recipients;
- relying on adequacy decisions where available;
- implementing appropriate technical and organizational safeguards.
11. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
12. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through services directed to children.
If we learn that we have collected personal information from a child under 13 in violation of applicable law, we will take reasonable steps to delete it.
If you believe a child has provided us with personal information inappropriately, please contact us using the information in Section 1.
13. Third-Party Services and Links
Our Services may contain links to, embed, or interoperate with third-party services, platforms, directories, websites, or tools. Those third parties operate under their own terms and privacy policies, and we are not responsible for their privacy practices.
Where a customer chooses to use a third-party integration, distribution channel, website partner, or optional service, the relevant third party may process personal information independently in accordance with its own privacy disclosures.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we make material changes, we will post the updated Privacy Policy and revise the “Last Updated” date above. Where required by law, we will provide additional notice or obtain consent.
15. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, contact us at:
Email: legal@rawvoice.com
Mail: Barry Kantz, Esq., 17525 Egan Drive, Coopersville, MI 49404
If you are an EEA, UK, Canadian, or Australian user and are dissatisfied with our response, you may have the right to complain to your local privacy regulator.