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You're 86


Latest Episodes

Important advice for working bartenders – Episode 20.5
October 27, 2019

I may have enjoyed the depth of field more than the wine, but that's ok. - Another great month with some important advice for working bartenders. We discussed: The guest's perspective, kicking people out and some mental tools for a more peaceful mind....

More mental tools for your well – Episode 20
October 20, 2019

Some mental tools to keep in your well. - Hey everyone! I thought I'd do another quick episode on some more mental tools that can help you get through your shift at the bar. Last week we talked about using compassion as a tool to help you handle situa...

Tools for a calmer mind – Episode 19
October 13, 2019

Maintaining a calm mind takes practice and the right mental tools. - Compassion is one of the best tools for a calmer mind. Our job behind the bar is not only hard on our bodies, it's hard on our minds. Humans are naturally reactionary creatures,

Kicking people out of your bar – Episode 18: With Joanna Lioce
September 26, 2019

Kicking people out of your bar isn't very fun. It's often a challenging and delicate situation that can sometimes even turn violent. It's important to not take the situation personally, and also not make it personal so that things don't escalate. -

What your customers really think – Episode 17: With Hannah Chamberlain
September 18, 2019

So what do your customers really think? We've talked a lot about things like empathy with customers, customer interactions and customer experience, but so far I've just had a bunch of bartenders on the show.

Episode 16.5: Awkward interactions, women in wine, career movement, dogs and Korean beer
August 14, 2019

Don't go to Korea if you don't like spicy food and light beer. - Hello again! Another month, another recap. This time I'm coming to you from Busan, South Korea, so apologies for the poor audio quality. I'm on vacation eating lots of spicy food and dri...

Episode 16: What to do with service dogs and non-service dogs
August 07, 2019

This dog is providing a foot warming service. - Service dogs and non-service dogs, this seems to be one of the most contentious issues in our industry. I actually don't have a guest this week because everyone I talked to about this immediately got hea...

Episode 15: What’s next? Career movement for bartenders – With Chris Tunstall
July 31, 2019

Sometimes we may feel like we can work behind the bar forever. I mean, what an amazing job? We get to bring the party and make people happy every night. It's great! But chances are even if you could physically work behind the bar forever,

Episode 14: The challenges women face in the wine industry – With Maura Passanisi
July 19, 2019

As in many different careers, women face a unique set of challenges on all sides of the wine industry. Whether it's harassment from clients and coworkers or simply the fact that there isn't a sanitary bin in the employee bathroom because the men who de...

Episode 13: How to handle awkward guest interactions – With Simone Mims
July 15, 2019

Usually our interactions with guests at our bars are fun and positive. After all, our job is to provide people with alcohol in a jovial environment, what could be better? But sometimes things don't go as planned. Guests can be socially awkward,