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Reacting to Podcast Feedback – PCI 364

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How do you react to good or bad feedback?

Reacting to podcast feedback can take some practice, more specifically depending on the type  feedback you are receiving. Ultimately, the way you react to podcast feedback can significantly impact your show’s success and how your audience perceives you as a podcaster.

Microphone in studioHandling feedback, especially when it pertains to a medium as personal as podcasting, is essential for growth and connection with your audience.

Show mentioned in the show for the master of feedback: Airline Pilot Guy

This week we are going to talk about feedback, specifically from your audience.

Here are some steps and strategies for managing both positive and negative feedback about your podcast:

Active Listening

  • Before reacting, ensure you understand the feedback. Listen or read carefully without becoming defensive.

Acknowledge Feedback

  • Whether it’s praise or criticism, always acknowledge feedback. Thank the person for taking the time to share their thoughts.

Categorize Feedback

  • Constructive – Offers actionable suggestions.
  • General Praise – Positive comments without specific details.
  • General Criticism – Negative comments without specific context.
  • Troll or Harmful – Comments meant to provoke or hurt without any constructive intent.

Responding to Feedback

  • Constructive – Express gratitude, and even if you don’t implement the suggestion, acknowledge its value.’
  • General Praise – A simple thank you can suffice. Alternatively, ask them to share your podcast or leave a review if they haven’t already.
  • General Criticism If it’s vague, consider asking for specifics so you can understand better and possibly improve.
  • Troll or Harmful – In many cases, it’s best not to engage. If the comments violate platform policies, consider reporting or blocking the user.

Reflect and Assess

  • For constructive feedback, consider the feasibility of the suggestion. Does it align with your podcast’s vision? If yes, can you implement it? If no, is there a middle ground?

Act on the Feedback

  • If the feedback is actionable and aligns with your vision, make the necessary adjustments.

Maintain a Feedback Log

  • Keep track of feedback to identify recurring themes or issues. This can help prioritize areas for improvement.

Create a Feedback Loop

  • Occasionally, update your listeners about the changes you’ve made based on feedback. This shows them that their input matters and can make them more invested in your podcast.

Growth Mindset

  • Embrace a growth mindset. Understand that every piece of feedback is an opportunity to grow, learn, and refine your podcasting skills.

Protect Your Mental Health

  • If you find that negative feedback is affecting your well-being, consider taking breaks or seeking support from peers or professionals. Remember that everyone, no matter how successful, receives criticism.

Solicit Feedback Proactively

  • Encourage listeners to give feedback regularly. This can be done through call-to-action prompts in your episodes or via social media.

Engage with your Community

  • Building a strong community can provide you with a built-in support system. Engaged listeners are more likely to provide constructive feedback and defend against unwarranted negative comments.

Remember that you can’t please everyone. Your podcast will resonate with some listeners, NOT ALL… and that’s okay. Focus on your target audience, be genuine, and continue refining your craft. The more you evolve, the more your podcast will too.

The best place for support with any Blubrry product or service is our ticket system. Tickets give the whole team access vs. direct emails or calls.

Fill out our listener survey at surveys.blubrry.com/podcastinsider.

  • Hosting customers can schedule a one-on-one call with Todd or a tech checkup with Mike.
    • todd@blubrry.com and mike@blubrry.com