PaymentsJournal

PaymentsJournal


Latest Episodes

How Merchants Can Strike the Delicate Balance Between Fraud Prevention and Customer Experience 
July 18, 2022

The many digital touchpoints today’s consumers use to connect with merchants and buy products have been a boon for businesses. Merchants have many different digital avenues to meet customers where the

How Gift Cards Are Reshaping the Loyalty Program Landscape  
July 14, 2022

In the current environment of high inflation, soaring gas prices, and threat of recession, consumers are looking to get the most out of their purchases and being judicious about where they spend their

Why Banks and Credit Unions Need Multiple Real-Time Payments Options
June 28, 2022

Real-time payments occupy a unique niche in the payments industry, both for its diversity and its rapid growth. The Clearing House RTP® network processes more than $16 billion each quarter, and Zelle

Unburdening Financial Institutions from Legacy Payments Systems
June 27, 2022

The payments systems infrastructure at many traditional financial institutions — banks and credit unions — is showing its age at a time when new, nimble players are entering the space. These lumbering

Unburdening Financial Institutions from Legacy Payments Systems
June 27, 2022

The payments infrastructure at many traditional financial institutions — banks and credit unions — is showing its age at a time when new, nimble players are entering the space.   These lumbering syste

Digital Enablement Capabilities Enhance the Online Customer Journey
June 24, 2022

Last January, Equifax announced a definitive agreement to acquire Kount, a digital identity trust and fraud prevention solution provider. On February 11, 2021, another Equifax announcement declared th

How Merchants Can Use Mobile to Stay Vital to the Customer Relationship
June 20, 2022

The fight for consumer mindshare is more competitive than ever. Customers are bombarded with messages in a number of different channels, and standing out among the noise can be difficult for merchants

Digital Issuance for a Digital World 
June 17, 2022

Consumer expectations are changing across the board. The world has become faster and more digitized. Payments in particular have been moving towards real-time operations for years, further expedited b

Check Deposit Risk Mitigation for Financial Institutions 
June 16, 2022

With the unprecedented rise in fraudulent activity financial institutions and their customers experience, the pressure for risk mitigation to reduce losses and protect FI brands is extreme across all

How Digital Innovation Makes Bill Collections Kinder (& More Effective) 
June 15, 2022

Bill collections still uses many manual, paper-based, and inefficient processes. However, that is beginning to change as fintech digital innovations are transforming the collections space and making i