Digital transformation is top of mind for financial institutions of all stripes, yet many are cautious when initiating such projects and unsure where to begin due to the inherent risk associated with

There is a common misconception that today’s bank and credit union customers want to do everything in a digital channel. The fact is that when it comes to financial services, consumers often have high

Digital innovation has transformed payments for businesses and consumers in recent years. One area that has lagged, however, is accounts receivable (AR). Many businesses still rely on manual, time-con

The technology and payment rails to enable real-time payments in the U.S. already exist, though real-time and faster payments still have not entirely permeated the U.S. financial system. That’s becaus

Buy Now, Pay Later (also known as BNPL) as a consumer financing option—and, importantly, a merchant marketing tool—is a relatively recent arrival to the scene, if also a fresh branding of a not-so-new

Merchants, their acquiring banks, and payment service providers (PSPs) all face a daunting challenge: They’re under pressure to reduce ever-increasing transaction fraud while at the same time increasi

Like companies in other realms of financial services, credit unions must grapple with how to build the experiences their members want in a world that is increasingly digital, particularly since the on

Payment facilitation, or PayFac, is quickly becoming table stakes for many merchants. With new technology diversifying payment methods across all industries, merchants are clamoring for streamlined pa

One needn’t look far to see that neobanks and other types of digital-only banks — the upstarts in financial services — have altered retail banking.  These numbers tell part of the story:  Chime: 13.1

For any leader of an organization steeped in payments — banks, fintechs, and technology providers — it’s a time of great opportunity and great complexity.   Customer demand for instant payments, insta