Are you explaining or showing?

Are you selling or understanding?

Thought on how to be happy in sales.

How to challenge people without making the feel defensive.

Why including quiet matters and what to say to include them.

This cold call got me talking. The framework might get your prospects talking too.

If I could only teach one sales skill, this would be at top of my list.

These are my two favorite words in sales. And why.

This was some smooth selling Terminix.

A life lesson from my dog, Ruby.