When you're feeling disturbed, remind yourself of the nature of the thing that's doing the disturbing.

Why traditional cold calling creates resistance and the debilitating feeling of rejection. Plus the way out.

A new cold call opening line lowered my guard.

Thoughts on why facts, logic and reason don't persuade with Steve Shull.

Why objections are an illusion.

If you're not happy at work, it might have nothing to do with your job.

Meeting no-shows aren't the end of the world.

Fake expertise is a trap that's easy fall for.

Why "We've happy with out current vendor" isn't a objection.

This voicemail from my bank didn't get my attention, but it could have.