In yesterday's podcast, I shared one method to conduct a conversation to correct performance, before getting to the formalised performance management stage. This was through using empathy. In today's episode,

When it comes to discussing performance, unfortunately many Sales Leaders tend to shy away from having the conversations they need to have, when they need to have it. Exceptional Sales Leaders will always lean into these conversations because they know...

Our physiology has a direct impact on our psychology. In other words, how we move and position our body can impact on how we feel. Often we cannot control our feelings, but our body knows how to position itself based on that feeling.

Too many sales leaders and their teams are continuing to focus on pushing their products and services through the features and benefits, thinking this will differentiate themselves from the competition and their customers will purchase. Wrong!

Our natural tendency as people, and certainly as leaders, is to ask closed based questions. This has unfortunately been conditioned into us through the environments we have been part of and the people who have influenced us. To be exceptional,

As a sales leader, could you be delegating more? If you are like most leaders, there is great capacity for you to delegate more to your team and other key stakeholders. However, some of us are reluctant to do so. In this episode,

In order to increase our opportunities to influence others, it is important that we are aware of the key Laws of Influence. The use of these laws will enhance our ability to influence our key customers and stakeholders,

Just because we have the leadership title doesn't mean that we are automatically an influencer. It takes work to influence, just as it takes work to earn the right to lead the team. In today's episode, I explore the core qualities of an effective influ...

Why are you a Sales Leader? Is it because the role was a natural progression from an individual contributor role, or do you have a deep desire to create something special? Knowing your 'why' is critical to being able to become an Exceptional Sales Lead...

As a Sales Leader, how much time do you allocate to yourself to sit and reflect on the week that has just been? If you are like most leaders, the answer is probably not much, if at all. However, this is almost a secret weapon for Exceptional Sales Lead...