Digital Hospitality
Latest Episodes
The Future of Hospitality is Data-Driven and Human-Centered
Kevin Planovsky career in digital strategy and hospitality was not built overnight. After more than a decade running his own boutique agency in Atlanta, he joined Croud, a global, tech-enabled marketing agency, to help lead U.S. growth. For Kevin, the dra
Rising Tides Live: Why You Should Build In Public
In this session ofRising Tides Live, hosted byShawn Walchef, the conversation centered on the uncomfortable, unpolished, and ultimately rewarding process of building in public. Whether youre launching a product, reshaping your brand, or just trying to
Tech on Call, Vibes Always On: How F3 Keeps Restaurants and Nightlife Running Smooth
Nils Westlinds path to owning a trio of Chicago hotspots was anything but direct. Raised in Colombia and relocating to Chicago at 15, he entered hospitality through a side hustle and stayed for the creativity, community, and chaos. After years working fo
No More Math at 2AM: The Tip Tech That Let This Leader Build Bigger
Denny LiPira didnt leave Applebees because things were bad. In fact, after 26 years with the brand, things were going well. He had worked his way up from hourly employee to Director of Operations, overseeing 13 restaurants across Florida and Georgia. Bu
Rising Tides Live: Ask Shawn Anything
In this session of Rising Tides Live, the community gathered for a special Ask Shawn Anything, where host Shawn Walchef took questions from the group and encouraged everyone to do the same. From a former dishwasher turned GM sharing leadership lessons, to
Why US Foods Is Turning the Food Show Into a Full-On Operator Retreat
For years, food shows have followed the same formula: booths, samples, vendor brochures. But US Foods is flipping that script with Food Fanatics 2025, an immersive event designed to inform, inspire, and recharge restaurant operators. At the center of this
How We Made Restaurant Reporting Actually Useful
Ted Courtney grew up on Marthas Vineyard, the son of retailers who taught him how to hustle and how to make a business work in a seasonal market. Today, Ted and his brother run two of the islands most popular restaurants, The Port Hunter and The Covingt
Rising Tides Live: Building An Audience From Anywhere
In this session ofRising Tides Live, hosted byShawn Walchef, the community gathered around a powerful idea: how can creators build an authentic audience from anywhere in the world? The guest was David Lissah, a UK-born entrepreneur and creator who moved
Social Media Rule #1: You’re Going to Suck When You Start
When Shawn Walchef connected with David Lissah in Sofia, Bulgaria, it wasnt part of a grand plan. Shawn had simply followed David on Instagram, impressed by his honest storytelling and creator journey. A direct message turned into a podcast invite, and b
No Tax on Tips? Here’s What Restaurant Owners Need to Know
In restaurants across America, tipping is a way of life. Its how servers, bartenders, and back-of-house staff make ends meet. But until now, those tips have always come with a tax bill. Thats starting to change. On July 4, 2025, a new federal law went i





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