Becoming self aware doesn't always mean that you just focus on something you excel at but  also understanding your frustrations or pet peeves. By understanding what annoys you at work or at home you can drill down into what is really bugging you. Only th

Time management is always a challenge, but taking the time to use a few tricks to keep you on track can make a dramatic difference. If you think something should take 45 mins then setting an alarm for that time not only keeps you on track but also serves

Do you do what you say you will? Are you trustworthy? Do you find that by not following through you are really letting yourself down as well as others? Chris and Gina cover the subject of walking your talk. Tip number 54 in our eBook. By not following up

Are you true to yourself or do you feel frustrated by not being able to be yourself with people? Gina and Paul talk about how we all can find ourself in a situation where we find we just aren't being honest with ourselves or the people around us. Maybe w

Many people know a few bits and pieces when it comes to body language. Often it's difficult to think about your own when you are actually in the moment. Paul and Sam discuss how they use body language and a really simple trick anyone can use to send out t

After a recent visit to Florida, where he was impressed by the high level of customer service (often missing in the UK!) Paul shares his insights with Gina about providing good customer service. How can you provide good customer service to someone without

Paul and Chris talk about how you can deal with times when you know things are just going to be a lot of hard work. We all have times when the going gets tough, it's all a part of the ups an downs of life. If you feel you are going through, or are about

It's all too easy to fall into the habit of admonishing and punishing friends and loved ones for their irritating habits. How many times have you asked him/her to put the loo seat down, put the plates in the dish washer and not the sink and put their clot

For many of us, spending time helping others is second nature. We willingly sacrifice our own priorities and needs, and give more to others than we do for ourselves. In this podcast, Gina and Chris discuss ways to make sure you do keep a healthy balance

Have you ever noticed that moment when the person you’re speaking to suddenly seems to mentally drift away, their eyes glaze over and you know they’re not listening to you any more? Do you do that to others? In this podcast, Sam and Chris discuss thr