Zuper FM – Field Service, Your Way
Latest Episodes
The Power of Relationships in Field Service with David Nour (Ep. 21)
This week well explore the concept of Relationship Economics and how it can transform the customer service and field service industries. In this episode, we feature David Nour, CEO of The Nour Group
Predicting Field Service Management Business Market in 2023 (Ep. 20)
As we enter a new year, staying ahead of the curve and understanding the challenges and opportunities is essential to the field services business. In this episode, were joined by Rob Freedman, Head o
Triple Growth: How Zuper’s Platform Connected People and Improved Field Service Management in 2022 (Ep. 19)
Zuper experienced substantial growth in 2022, tripling the number of users and new customers. In this episode, Michael Israel discusses all the attributes that added to the growth and value of Zuper
Outside-In leadership: The Fundamentals with Dennis Sadlowski (Ep. 18)
Customer experience is how your customers perceive their interaction with your company, and it is fundamental to every business. So how do you excel at customer experience? In this episode, Dennis Sa
Growing Your Business in Challenging Times With Rob Freedman (Ep. 17)
As field service businesses come to terms with the recession investing in technology, specifically AI technology can be a cost-cutting opportunity. In this episode, Rob Freedman, Head of Growth Mark
Service Trends to Watch Out for in 2023 with Wael Mohammed (Ep. 16)
The field service industry is experiencing a massive opportunity for growth in 2023. As the industry moves forward, service leaders and technicians will need to strive to make data-driven decisions th
Field Nation: Cutting Labor Costs In The Market with Mynul Khan (Ep. 15)
With the change in consumer expectations, there is a substantial investment in IT and telecom infrastructure to support the digital customer experience. As a result, the demand for skilled technical l
Live From the HubSpot Inbound Conference in Beantown (Ep. 12)
There is no doubt that HubSpot is one of the leading CRM platforms for scaling businesses. One of the main reasons HubSpot has managed to stay the course in a competitive industry is because of its e
Gearing Up for the Fourth Industrial Revolution with Wajid Zakir (Ep. 11)
Did you know that were currently in the midst of our Fourth Industrial Revolution? The Fourth Industrial Revolution is a period of rapid transformation across industries, societies, and nations. Tech
Streamlining Services in the Landscaping Industry with Ben Souva and Jacob Krum (Ep. 10)
The best businesses are created when youve identified a problem that needs solving. Our guests this week found their niche in the landscaping market as a result of their own frustrating experiences.