To be effective in difficult situations, communicators must establish and maintain trust and credibility. In this episode, we'll discuss why this is true.

To be effective in difficult situations, communicators must establish and maintain trust and credibility. In this episode, we'll discuss why this is true.

Today my guest is a long-time friend and colleague, Sherrie Rosenblatt. Sherrie is the vice president for marketing and communications at the Can Manufacturers Institute. We discuss lessons that Sherr

Risk communications expert David Ropeik joins us to discuss the "perception gap" and how it influences our assessment of risk, how that assessment can lead us to act in ways not necessarily in our bes

This episode discusses the role that fear plays when communicating in difficult situations, and how risk perceptions and assessments influence what makes us afraid.

  This introductory episode explains what you'll learn from this new podcast on how to communicate in difficult situations, both professional and personal.