In this episode of Worth Your Salt, Jennifer sits down with her friend and collaborator, Melodie Moore—Founder of Business Tech Ninjas and creator of the Technologist™ role—to explore the deep-rooted challenges wellness practitioners face when technology becomes more of a burden than a solution. Melodie shares her transformative perspective that tech issues are rarely about the software itself—they’re about self-leadership and strategic clarity. Drawing from her experience scaling her own business past seven figures, she unpacks the reasons so many wellness practices struggle with tech chaos, offering insights on how to simplify systems and develop strong, sustainable foundations.

Melodie dives into the concept of the “technologist mindset,” emphasizing that successful tech integration requires more than tools—it demands thinking, leadership, and proactive systems design. Together, Jennifer and Melodie explore how practices can clear out “digital fog,” automate with intention, and build meaningful client relationships without sacrificing the personal touch. From streamlining workflows to embracing AI without losing authenticity, this episode is a must-listen for any wellness entrepreneur ready to scale with confidence and clarity.

• Why Tech Problems Are Leadership Problems: Faulty systems are often symptoms of unclear direction and poor delegation. Leading your tech begins with leading yourself.
• How Simplicity Drives Growth: Tech doesn’t need to be flashy—it needs to be functional. Remove unnecessary tools, streamline user journeys, and reduce manual steps to regain control and ease.
• AI as an Enhancement, Not a Replacement: Start small—use AI to reduce time on tasks you already do. Think of it as a “bad intern” that needs guidance, not as a fully autonomous solution.
• Personalization Through Automation: Automate low-value tasks (like scheduling or email confirmations) so you can focus on high-value, human-centric experiences that truly connect with clients.

Resources:

• Visit the Business Tech Ninjas website