In this episode of Winning Through Culture, Tim Flanagan and Amanda Kramer sit down with Michael Reddington, Certified Forensic Interviewer and author of The Disciplined Listening Method. Michael shares how techniques from forensic interviewing and cognitive psychology can transform leadership communication—especially in high-stakes business conversations.

From understanding hidden resistance to building trust and uncovering unspoken concerns, Michael offers practical tools for leaders and advisors who want to listen with intention and drive meaningful outcomes. With a focus on financial services, the discussion dives into how leaders can move conversations from resistance to commitment—without relying on persuasion.

Key Topics:

• Why traditional active listening can fall short—and how disciplined listening goes deeper
• How fear and embarrassment show up in high-stakes conversations
• Techniques to uncover the real concerns beneath client hesitation
• The power of building curiosity and credibility at the start of a dialogue
• Why “certainty is the enemy of listening”
• Common traps leaders fall into when they focus too much on control or outcome
• How to revisit conversations that didn’t go as planned—and rebuild trust

Related Content: Showing Up Better with Ross Kimball: Improv Principles for Presence, Connection & Culture | The Psychology of Sales with Nicole Cramer

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In today’s ever-changing world, it is more important than ever for an entrepreneur to stay impactful and relevant.

That’s where Winning Through Culture comes in! This podcast will take you inside the dynamic minds of Tim Flanagan and Amanda Kramer to give you expertise, insight, and tips on remaining impactful and relevant.

With Tim and Amanda’s experience and desire to plant knowledge in the business leaders around them, we hope you will take this podcast into your everyday life as an upcoming entrepreneur.

This genuine content will provide you with opportunities, relationships, and a community to expand your personal and professional growth.

Let’s create a winning culture together!

• Tim Flanagan: LinkedIn | Instagram
• Amanda Kramer: LinkedIn
• Michael Reddington: LinkedIn | Website

• The Pelora Group

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The post Michael Reddington: Unlocking Commitment Through Disciplined Listening appeared first on Winning Through Culture.