Welcome to our first-ever video episode of Winning Through Culture! While the podcast will continue to be available in audio format, we encourage viewers to check out this special video version for an enhanced experience.

In this milestone episode, Tim Flanagan and Amanda Kramer discuss accountability in organizational culture. They use a thought-provoking fable about accountability and real-world examples of both positive and negative cultural experiences in well-known organizations. This episode emphasizes the importance of creating a culture of ownership and empowerment and how it directly impacts employee retention, customer satisfaction, and overall business success.

Topics Discussed:

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• The importance of accountability in creating a solid organizational culture
  
• Signs that a culture might be taking a step backward or breaking down
  
• The impact of culture on employee retention and innovation, backed by Deloitte research
  
• The “Accountability’s Able Fable” and its implications for businesses
  
• Real-world examples of accountability in action (Chick-fil-A and Ritz-Carlton)
  
• The contrast between consistent positive experiences and declining expectations (airline industry example)
  
• How to create a culture of ownership and empower employees at all levels
  
• The importance of clear communication, core values, and continuous nurturing of culture
  
• A strong culture leads to 40% higher employee retention rates and 30% higher levels of innovation (Deloitte research)
  
• Clarity, communication, and empowerment are essential for building a culture of accountability
  
• Related episodes: Combating a Culture of Busyness | Measuring Workplace Culture
  

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• Apple Podcasts
  
• Spotify
  
• YouTube
  

In today’s ever-changing world, it is more important than ever for an entrepreneur to stay impactful and relevant.

That’s where Winning Through Culture comes in! This podcast will take you inside the dynamic minds of Tim Flanagan and Amanda Kramer to give you expertise, insight, and tips on remaining impactful and relevant.

With Tim and Amanda’s experience and desire to plant knowledge in the business leaders around them, we hope you will take this podcast into your everyday life as an upcoming entrepreneur.

This genuine content will provide opportunities, relationships, and a community to expand your personal and professional growth.

Let’s create a winning culture together!

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• Tim Flanagan: LinkedIn, Instagram
  
• Amanda Kramer: LinkedIn
  

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• The Pelora Group
  

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