Thinks Out Loud: E-commerce and Digital Strategy

Thinks Out Loud: E-commerce and Digital Strategy


How Lively Demonstrates Customer Experience is Queen (Thinks Out Loud Episode Episode 339)

February 16, 2022
How Lively Demonstrates Customer Experience is Queen: Customer service rep listening on headset

You’ve heard me say "Customer Experience is Queen" many times here on Thinks Out Loud. But what does it look like when a brand really takes that principle to heart?…


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