Thinks Out Loud: E-commerce and Digital Strategy

Latest Episodes
The Brand is the Prompt (Thinks Out Loud 465)
One of my favorite facts about the internet is that people will always tell you when youre wrong. Seriously. Its a feature, not a bug. Because when that happens, it
Revisiting Is Apple Dropping Google? What Does That Mean For Your Business?
Apple told us at their WWDC that theyre seriously rethinking how they use AI on their devices, largely because they way theys previously announced AI on their devices straight up
AI Is Eating the World, But Who’s Paying for Dinner? (Thinks Out Loud 464)
Mary Meekers latest report is out and its all about artificial intelligence. Its a brilliant report. But its missing why all of these changes matter for marketers and e-commerce/customer acquisiti
Google Closes the Gate on Marketers (Thinks Out Loud)
Googles AI Mode in search, to put it bluntly, sucks. At least it does if your job is to drive traffic and revenue for your business. We all know that
Touch Grass — Memorial Day 2025 (Thinks Out Loud 462)
Its Memorial Day weekend here in the US. And Tims got some quick thoughts for you to enjoy before you take off for the weekend. Be sure to give a
Digital Reset is Here (Thinks Out Loud 461)
This is a slightly different episode than usual, and, to be honest, slightly more self-promotional than usual, too. You see, I am very excited to share the news that my
Is Apple Dropping Google? What Does That Mean For Your Business? (Thinks Out Loud 460)
According to Search Engine Journal, Apple might be thinking about replacing Google with ChatGPT or Perplexity as its default search engine in Safari. I know, I know, it sounds crazy.
Is It Impossible for Marketers to Keep Up With AI? (Thinks Out Loud 459)
My friend Mark Schafer just asked a brilliant question on LinkedIn about whether small and mid-sized businesses are destined to fall behind when it comes to AI. Its a beautiful
Digital Reset: Build Customer Relationships Big Tech—and AI—Can’t Touch (Thinks Out Loud 458)
This is a huge week around here. Ive just announced the release of my new book, Digital Reset: Driving Marketing and Customer Acquisition Beyond Big Tech. Which, yay, and all.
Google Says You Should Not Use AI To Create Content… Kind Of (Thinks Out Loud 457)
Google may have just told marketers they can never use AI to create content. Or maybe not. Their actual recommendations are somewhat more nuanced than simply AI bad or AI