Thinks Out Loud: E-commerce and Digital Strategy

Latest Episodes
Should You Use AI to Create Your Content? (Thinks Out Loud Episode 454)
Artificial intelligence plays an ever-increasing role in marketing, e-commerce, and customer acquisition. Loads of companies and marketers use AI to plan, create, personalize, and measure their market
What If I’m Wrong About AI and Marketing Jobs? (Thinks Out Loud 453)
Ive long believed that AI wont steal your job, but rather that smart people who put AI to work will. After all, marketing, e-commerce, and customer acquisition roles are simply
Best of Thinks Out Loud: Will AI Kill Content Marketing for Customer Acquisition?
Content marketing plays a crucial role in driving results for your business. Done well, its your organizations 24/7/365 salesperson and your 24/7/365 customer service rep. But the emergence of
AI and the Future of Marketing and E-commerce — How You Stay Relevant
Ive long argued that artificial intelligence wont take your job, but that smart people who use AI might. What you might want to think about though is what smart people
Google vs. ChatGPT: Who’s Really Winning… And Why It Matters for Your Business (Thinks Out Loud Episode 451)
With all of the discussion around ChatGPT, generative AI, and large language models, youd think that OpenAIs tools or those from Perplexity or Anthropic are crushing Google. It
AI, Content, and Revenue: Why Clicks Are Overrated (Thinks Out Loud Episode 450)
Is it possible that clicks are overrated in digital marketing and in marketing more generally? Isnt the point of marketing to drive revenue? I think so, in both cases. You
Revisiting “The Only Way to Succeed Next Year” (Thinks Out Loud)
Theres only one way to succeed this year & and every year. Success is more than just what you do in digital or marketing. Success goes far beyond just your
Will AI Kill Content Marketing for Customer Acquisition? (Thinks Out Loud Episode 449)
Were living through an evolving landscape around content marketing in the age of AI. This evolution raises the question of whether AI will kill content marketing for customer acquisition. What
How Should You Think About Website SEO for AI? (Thinks Out Loud Episode 448)
Googles AI Overviews show up regularly for lots of search queries. Plenty of people also use ChatGPT, Perplexity, Claude, and others for search (albeit, with different behaviors than weve long
What’s the Point of Your Website in an Age of AI? (Thinks Out Loud Episode 447)
Do you still need a website in an age of AI? More broadly, what is the point of your businesss website in an age of AI? As AI becomes more