What Do Your Customers Really Know About You? - Headlines and Show Notes

Book An Appointment Right From The Search Results With Google's Latest Test
Chart/table from: Mobile Social Media Consumption Grows Across Age Groups
86% Of Consumers Believe Ratings/Reviews Are Essential To The Shopping Experience - Retail TouchPoints
The Single Most Effective Way to Improve Your Brand's Digital Marketing
Yelp Official Blog: How Many Stars Would You Give the TSA? Review Federal Agencies on Yelp...and Maybe Get a Response
Will Review Sites Be the Death of Brands?
Are Employees the Key to Good Reviews?
3 Reputation Management Secrets Every Hotel Marketer Should Know
Aggregation and the New Regulation - Stratechery by Ben Thompson
The mind-bending messiness of the Ashley Madison data dump | The Verge

You might also want to check out these slides I had the pleasure of presenting recently about how to lead mobile-focused digital transformation within large organizations (a topic we've been talking about a fair bit lately). Here are the slides for your reference:

Putting Digital to Work: 4 Key Actions to Drive Digital Transformation from Tim Peter (And, yes… you can hire me to speak at your next event, too).

Contact information for the podcast: podcast@timpeter.com

Technical details: Recorded using an Audio-Technica AT2035 studio condenser microphone through a Mackie Onyx Blackjack USB recording interface into Logic Express 9 for the Mac.

Running time: 13m 47s

You can subscribe to Thinks Out Loud in iTunes [iTunes link], subscribe via our dedicated podcast RSS feed (or better yet, given that Google has now killed Reader, sign up for our free newsletter). You can also download/listen to the podcast here on Thinks using the player below: