The SpaRetailer Podcast

The SpaRetailer Podcast


Latest Episodes

Episode #26, Buying Spring Dance Hot Tubs Pt. 2
December 19, 2018

Part 2 of Jeff’s journey to purchase Spring Dance Hot Tubs. Surprise — the deal actually gets done! But there are a lot of bumps along the way. Thanks for all of your support this year! Let us know what you think about this episode and others by emaili...

Episode #25, Buying Spring Dance Hot Tubs Pt. 1
December 05, 2018

We finally go in-depth with cohost Jeff about the process he went through to buy his company. Jeff is candid about some of the obstacles he faced, things that went wrong and the costs associated with everything.

Episode #24, Aquatics Empowered with Troy Derheim
November 21, 2018

Megan and Jeff meet in Las Vegas at the Pool | Spa | Patio Expo and chat with Troy Derheim. Troy is the owner of My Aquatics Services — a pool construction, service and hot tub retail company — in the Fargo/Moorehead area.

Episode #23, Capitalizing on Shows with Norm Coburn
November 07, 2018

Norm Coburn from New England Spas in the Boston metro has been attending the industry trade shows for 30+ years. In this episode he tells us when he starts planning for the show (six months in advance!), what he tries to accomplish when he’s there and ...

Episode #22, Tom Junck, Combined Pool & Spa
October 17, 2018

In this episode Megan and Jeff talk to Tom Junck, co-owner of Combined Pool & Spa in Sioux Falls, South Dakota. Tom’s store has won the Caldera Dealer of the Year award the last five years. The company also have more than 280 Google Reviews and is rate...

Episode #21 Flint Hills Spas
October 03, 2018

You may have already read about Flint Hills Spas in our last issue. But we think this story is so unique that it’s worth returning to. Megan and Jeff discuss the unlikely partnership that has formed between the former and new owner and the confidence a...

Episode #20, New Sound – New Cohost
September 19, 2018

We’ve revamped The SpaRetailer Podcast! We’ve got a new intro and are welcoming Jeff Bailey to the podcast as our new cohost. Jeff is the owner of Spring Dance Hot Tubs, which has three locations in the Philadelphia metro.

Episode #19, Explaining Experiential Retail
May 23, 2018

It’s a buzz word that Linda Cahan has been talking about in SpaRetailer a lot. We talk through what experiential retail is and practical ways it can be applied in your store. After this episode we’ll be taking a summer hiatus — see you in August!    

Episode #18, The Good, Bad and Ugly of Hot Tub Retail Stores
May 09, 2018

Longtime columnist Linda Cahan joins us to discuss some of the good and bad things she sees in hot tub retail stores. A few topics we cover: — The decompression area — Clean bathrooms (with changing tables) — Using mannequins (Linda likes mannequinmadn...

Episode #17, Creating an Exceptional Retail Experience
April 25, 2018

Megan talks with My Retail Coach, Danielle Lavallee Wasson, about how you can create the ultimate shopping experience for customers in your hot tub showroom. For 25 years, Danielle has coached hot tub retailers on four continents,