Ray and Jock discuss the challenges facing UK energy firms, and why autonomous teams can’t just do whatever they want.

0:00 Opening titles
0:14 Businesses made stronger by the pandemic
2:52 Terrible choices of energy companies
4:10 How Octopus Energy communicates
5:32 Running a business (badly) by committee
6:10 “Autonomy” doesn’t mean “no direction”
8:02 Communicating as a company grows
10:10 Responsibilities of an autonomous team
10:52 Abuse of “digital transformation”
13:55 Institutionalisation
15:09 Closing credits

Ray Rafiq is the founder of increasingly larger businesses: Regent Street Cinema, Baker Street Bakery, Wigwamm, GetAgent, Unmortgage.

Jock Busuttil is the founder of Product People Limited, a freelance head of product, author and conference speaker, with over two decades’ experience helping technology companies. (jockbusuttil.com)

Recorded on 24 September 2021
Music: Crazy Glue (Instrumental Version) by Josh Woodward (CC-BY 4.0)