The Social Hotelier

The Social Hotelier


Latest Episodes

Redefining Hospitality: From Sustainability to Regeneration. TSHS – 116
February 22, 2025

Redefining Hospitality: From Sustainability to Regeneration A Deep Dive into Sustainable Tourism, Policy Challenges, and the Double-edged Sword of Social Media In this episode of the Social Hotelier p

The Hidden Profit Killers in Restaurants—And How to Fix Them. TSHS – 115
February 15, 2025

The Hidden Profit Killers in RestaurantsAnd How to Fix Them - In this episode, Sam Erik Ruttmann interviews Geordy Murphy, a visionary restaurateur and owner of Cypress Hospitality Group. Geordy shar

Innovative Podcasting Ideas for Hoteliers. TSHS-0099
October 26, 2024

Cheryl Plouffe, co-founder of Icon Maker, discusses the power of video podcasting for hoteliers to elevate their brand, attract global guests, and position themselves as leaders in the hospitality ind

Bloom Bar’s Hidden Secret to Success in the USA. TSHS-0098
October 19, 2024

In this conversation, Kofi Maafo, co-founder of Bloom Bar in Accra, Ghana, shares the inspiring journey of establishing a successful hospitality business that caters to the middle class. They identifi

How to Boost Direct Bookings Without Relying On Third Parties. TSHS-0097
October 12, 2024

In this episode, Sam-Erik Ruttmann interviews Philippa Gamse, a renowned digital strategist, about digital marketing strategies and analytics for independent hotels. They discuss Philippa's career in

The Sustainability Revolution, Guide to Confidence, Commitment & Consistency. TSHS-0096
October 05, 2024

The Sustainability Revolution, Guide to Confidence, Commitment & Consistency Lee Stewart, author of How to Build Sustainability into Your Business Strategy, discusses the importance of aligning busine

Why Empathy Is the Most Important Skill for Conscious Leaders. TSHS-0095
September 28, 2024

Why Empathy Is the Most Important Skill for Conscious Leaders - In this episode, Sam-Erik Ruttmann interviews Mike Handcock, the chairman of the Circle of Excellence Group, about conscious leadership

Transforming Spaces: The New Era of Hotels. TSHS-094
September 21, 2024

Transforming Spaces: The New Era of Hotels. In this episode of the Social Hotelier podcast, host Sam-Erik Ruttmann speaks with Strategic Hospitality Advisor Nicola Delvecchio, about the emerging tren

Fraud exposed in hotels and restaurants TSHS – 093
September 13, 2024

Fraud exposed in hotels and restaurants This episode explores the topic of fraud in the hospitality industry, covering various forms of fraud and the pressures that contribute to unethical behavior. T

Delivering a Brand on a Day to Day Basis, The Future of Hospitality Branding. TSHS-0092
September 07, 2024

Delivering a Brand on a Day-to-Day Basis The Future of Hospitality Branding - Mark Natale, co-founder of Smart Thinking, shares his insights on luxury branding and the strategic strategies that have p