The Social Hotelier

The Social Hotelier


Latest Episodes

From Boardroom to Global Impact: How One Family Foundation is Changing Lives. TSHS – 119
March 14, 2025

From Boardroom to Global Impact: How One Family Foundation is Changing Lives - In this inspiring episode, Sam-Erik Ruttmann welcomes Morgan DeNicola, Executive Director of the DeNicola Family Foundati

How to Maximize Hotel Profitability in a Changing Market. TSHS – 118
March 08, 2025

How to Maximize Hotel Profitability in a Changing Market. In this episode of the Social Htelier podcast, host Sam-Erik Ruttmann speaks with Michael Grove, CEO of HotStats, about the evolving landscap

AI & Service Transformation Unforgettable Hospitality Experiences TSHS – 117
March 01, 2025

AI & Service Transformation Unforgettable Hospitality Experiences - In this episode of the Social Hotelier podcast, host Sam-Erik Ruttmann interviews Johann Diaz, an expert in service transformation a

Redefining Hospitality: From Sustainability to Regeneration. TSHS – 116
February 22, 2025

Redefining Hospitality: From Sustainability to Regeneration A Deep Dive into Sustainable Tourism, Policy Challenges, and the Double-edged Sword of Social Media In this episode of the Social Hotelier p

The Hidden Profit Killers in Restaurants—And How to Fix Them. TSHS – 115
February 15, 2025

The Hidden Profit Killers in RestaurantsAnd How to Fix Them - In this episode, Sam Erik Ruttmann interviews Geordy Murphy, a visionary restaurateur and owner of Cypress Hospitality Group. Geordy shar

Innovative Podcasting Ideas for Hoteliers. TSHS-0099
October 26, 2024

Cheryl Plouffe, co-founder of Icon Maker, discusses the power of video podcasting for hoteliers to elevate their brand, attract global guests, and position themselves as leaders in the hospitality ind

Bloom Bar’s Hidden Secret to Success in the USA. TSHS-0098
October 19, 2024

In this conversation, Kofi Maafo, co-founder of Bloom Bar in Accra, Ghana, shares the inspiring journey of establishing a successful hospitality business that caters to the middle class. They identifi

How to Boost Direct Bookings Without Relying On Third Parties. TSHS-0097
October 12, 2024

In this episode, Sam-Erik Ruttmann interviews Philippa Gamse, a renowned digital strategist, about digital marketing strategies and analytics for independent hotels. They discuss Philippa's career in

The Sustainability Revolution, Guide to Confidence, Commitment & Consistency. TSHS-0096
October 05, 2024

The Sustainability Revolution, Guide to Confidence, Commitment & Consistency Lee Stewart, author of How to Build Sustainability into Your Business Strategy, discusses the importance of aligning busine

Why Empathy Is the Most Important Skill for Conscious Leaders. TSHS-0095
September 28, 2024

Why Empathy Is the Most Important Skill for Conscious Leaders - In this episode, Sam-Erik Ruttmann interviews Mike Handcock, the chairman of the Circle of Excellence Group, about conscious leadership