Telecom Reseller / Technology Reseller News

Telecom Reseller / Technology Reseller News


AI Enhanced Solutions from Unified Office, Podcast

January 14, 2026

Unified Office has been one of those companies I have been watching for years as they have expanded their customer base from Restaurants to Auto dealer, Hotels, Dentists and Wellness and beyond.  They did this while expanding their product solutions from VoIP telephony to IoT, Business Communications Platform, a Visual Performance Suite, and now to a TCNIQ AI Analytics Suite.

Ray Pasquale

In today’s podcast Don Witt, of the Channel Daily News, a TR publication, speaks with Ray Pasquale, CEO and Founder. You will hear about Unified Office’s transformation into an AI-focused company with Ray explaining their HQRP protocol for reliable voice communications and detailing their technology that emulates T1 cables over the internet. They will also cover topics including port security, regulatory compliance, and robocall protection with Ray sharing insights about their focus on B2B vertical markets and AI-powered communication solutions. Ray discusses the company’s use of transcription services and their proprietary AI tool Engage IQ for analyzing business calls, while emphasizing the importance of regulatory compliance and data security.

They are not just ANY voice company, they are Unified Office.

If you just want a voice company, you can find a long list on Google, but if you want a company that will constantly innovate for you, with your business always at the heart of everything we design, you’re in the right place.

 

About: Unified office is a leading managed communications technology company, driven by passion, purpose and commitment, driving relentless constant innovation in Voice, AI, Internet of Things (IoT), Analytics and more to help provide solutions and opportunities for small-and-medium sized businesses to stay ahead in a rapidly changing world, with support that will never let you down.

Unified Office gives small- to mid-sized businesses the convenience of voice to do what we have done for years with phone, IoT, text messaging, and other data. We will continue to innovate communications so you can concentrate on running your business, provide exemplary customer service, drive more revenue, and increase employee and operational effectiveness.

For more information, go to: https://unifiedoffice.com/.