“If we have to roll a truck, there’s a problem,” says Jake Jacoby of TELCLOUD. In the latest episode of the POTS and Shots podcast series, Jacoby joins Technology Reseller News publisher Doug Green to discuss how TELCLOUD eliminates costly and disruptive truck rolls with a carrier-grade platform that delivers complete remote management for POTS replacement.

Building on the company’s commitment to five nines of uptime, Jacoby explains how TELCLOUD extends its global network directly into customer locations, treating every deployed device as part of its own infrastructure. This approach allows for seamless monitoring, maintenance, and remote reboot capabilities—critical for life-safety lines where reliability is paramount.

TELCLOUD has engineered deep integrations with leading cellular router providers, including Ericsson, Peplink, Digi, InHand, and Segoe, enabling resellers to manage the entire customer environment without ever dispatching a technician. Beyond connectivity, the solution supports firmware upgrades, configuration changes, power cycling, and automated watchdog services that enhance security and resilience.

For resellers, this translates into stronger margins and recurring revenue opportunities. By offering a fully managed service, partners can reduce operational costs, provide higher-quality customer experiences, and build long-term client relationships. Customers benefit as well, gaining affordable, law-compliant POTS replacement backed by continuous monitoring and trusted advisory support.

As always, the podcast pairs telecom insights with a taste of fine tequila. This episode features Teralta Reposado, a clean, organic tequila from Felipe Camarena, best known for creating the G4 brand. Jacoby highlights the nuanced flavors that come from resting the spirit in oak barrels, encouraging listeners to compare Teralta’s Blanco and Reposado expressions side by side.

The POTS and Shots series continues to blend business-critical telecom strategy with lighthearted exploration, reminding resellers that POTS replacement is more than a sale—it’s about delivering lasting reliability and customer loyalty.

Learn more about TELCLOUD’s POTS replacement solutions at telcloud.com.