“Synthetic voice isn’t here to replace humans—it’s here to help us talk to each other, in more languages, more clearly, and more naturally.” — Christian Stredicke, Vodia

In a forward-looking episode of Technology Reseller News, Publisher Doug Green sits down with Christian Stredicke, founder of Vodia, to discuss one of the most transformational trends in voice technology: synthetic voice and its role in enhancing—not replacing—human communication.

Vodia, a provider of secure, cloud and on-premise phone systems, is now embracing AI capabilities to extend its value across global industries. As Stredicke explains, synthetic voice—particularly when combined with real-time translation—can bridge the language gap that has long hindered customer service, especially in call centers.

Imagine a caller in the U.S. reaching a support agent who speaks only English. With synthetic voice, that same caller could receive assistance in their native language, such as German, Spanish, or French, via a realistic AI voice—delivering not just words, but tone, accent, and emotion. This model opens the door to broader agent pools and greatly improved customer experiences.

Beyond language, the podcast explores the economic and legal implications of synthetic voice, including questions of reliability and responsibility in AI-generated conversations. In high-stakes sectors like banking or healthcare, accuracy and transparency will be essential. But for everyday interactions, the ability to speak to someone in your own language—even if they’re a synthetic assistant—can be transformative.

Vodia’s vision is to integrate synthetic voice through open APIs, enabling businesses to scale multilingual support rapidly and cost-effectively, while preserving privacy and regulatory compliance.

“The more we can make communication feel natural—whether human or synthetic—the better the outcome for everyone,” says Stredicke.

Learn more: https://web.vodia.com