The year of vCon, Creo Solutions unwraps solutions that cut across silos and platforms, monetize data, Podcast, Every time we hop on a meeting, we’ve got Microsoft, CodePilot will give us a readout, or when we call into a contact center, all of your CCaaS platforms today support recording conversations and using that for coaching

“Every time we hop on a meeting, we’ve got Microsoft, CodePilot will give us a readout, or when we call into a contact center, all of your CCaaS platforms today support recording conversations and using that for coaching,” says Creo Solutions Partner and Co-Founder Robert Galop. “The challenge in the industry has really been all of these are siloed solutions. So if I want to get a picture of what’s really happening with my business, what the customer journey looks like all the way from marketing to sales to onboarding and what have you, I’ve got all of these different systems that I’ve got to look across. And none of them are consistent in the information that they give me.”

“So what we’re really excited about is with vCons.”

In this podcast, we take a look at the excitement.

“Now we can capture conversations in the entire customer journey, everything that the employee is doing to support the customer, and we can capture those in a consistent way across platforms.

And we’re looking at very simple licensing models, very simple deployment model. So let me show you show what this what this product is. And I think we’ll be able to talk to how service providers can take this to market.” We learn about verticals and applications such as car dealerships.”

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