Telecom Reseller / Technology Reseller News

Telecom Reseller / Technology Reseller News


Outsourcing Support Case Study: 24×7 Advantage Podcast

April 24, 2024

“I know a lot of your audience may be gun-shy at the prospect of outsourcing’” says Michelle Fiegehen of 24×7 Advantage. “Many MSPs we chat to have had negative experiences with the outsourcer unable to deliver what they promised, so I thought it might be useful to share a specific customer experience.”


In this short podcast, Michelle tells us about a case study of a company and their experiences with outsourcing and how this might be a great idea for many MSPs, both as a way to improve their bench of service, and as a white label opportunity.