This week it’s about using a video for your Facebook page cover. It sounds like a really cool idea but it won’t come without its challenges. Pinterest has removed the Like button and now forces you to save your favorite pins. What’s the difference?

Today’s Social Solutions Show with Ken Herron and Carol McManus will weigh in on the newest advances and add our own take on the when, where and why. Moving on, we’ll update you on Snapchat’s new World Lenses.

Today’s Social Solutions Show with Ken Herron and Carol McManus will weigh in on the newest advances and add our own take on the when, where and why. Moving on, we’ll update you on Snapchat’s new World Lenses.

We all know that social media leaves fewer and fewer places to hide from our mistakes, and when we don’t learn from past failures, the impact compounds itself. Poorly managed customer service, specifically on social media,

We all know that social media leaves fewer and fewer places to hide from our mistakes, and when we don’t learn from past failures, the impact compounds itself. Poorly managed customer service, specifically on social media,

With Easter only a week away, everyone is thinking about eggs – including Twitter – but in their case, they decided to permanently do away with the egg as a default option for user who don’t take the time to upload their own image.

With Easter only a week away, everyone is thinking about eggs – including Twitter – but in their case, they decided to permanently do away with the egg as a default option for user who don’t take the time to upload their own image.

If Copycat tactics are the highest form of flattery, then Snapchat should be blushing. But that blush probably doesn’t represent happiness as much as a boiling anger over the continued scraping of their once unique features.

If Copycat tactics are the highest form of flattery, then Snapchat should be blushing. But that blush probably doesn’t represent happiness as much as a boiling anger over the continued scraping of their once unique features.

The world of social media and digital tools marches forward and with every new initiative marketers are challenged with the decision of what delicacy to taste and what should be discarded from their plate. Herein lies the challenge with marketing – we ...