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Latest Episodes

Site Search and Customer Experience – SoloSegment SearchChat (2.3)
September 15, 2021

In this episode of SoloSegment SearchChat, hosts Tim Peter and SoloSegment CEO Steve Zakur share even more insights about on-site search from SoloSegment’s new report, “B2B Website Engagement in a Cha

Why Remote Work Makes B2B Personalization More Challenging – SoloSegment SearchChat (2.2)
June 11, 2021

In this episode of SoloSegment SearchChat, hosts Tim Peter and SoloSegment CEO Steve Zakur dive even deeper into SoloSegment’s new report, “B2B Website Engagement in a Changed World”. Among other topics, Tim and Steve take a look at: How the shift to d...

Website Engagement in a Changed World: SoloSegment SearchChat Podcast (2.1)
May 26, 2021

In the first episode of SoloSegment SearchChat’s second season, hosts Tim Peter and SoloSegment CEO Steve Zakur look at our new report, B2B Website Engagement in a Changed World. Tim and Steve explore the stats that show how important digital has becom...

SearchChat Podcast: Is Anonymous Information Really Anonymous?
February 17, 2020

In today’s podcast episode Steve Zakur and I respond to a recent article that criticized anonymous data, with the main critique being that it isn’t really anonymous. If you can grab the IP address and dig further to find identities,

SearchChat Podcast: Is Anonymous Information Really Anonymous?
February 17, 2020

In today’s podcast episode Steve Zakur and I respond to a recent article that criticized anonymous data, with the main critique being that it isn’t really anonymous. If you can grab the IP address and dig further to find identities,

SearchChat Podcast: Cookies are Dead. Now What?
February 10, 2020

Time and time again we see that people are uncomfortable with the ways companies are using third party data. GDPR was just the beginning. The latest move representing the new wave is Google’s recent adoption of ITP.

SearchChat Podcast: Are Website Cookies Dead?
February 10, 2020

Time and time again we see that people are uncomfortable with the ways companies are using third party data. GDPR was just the beginning. The latest move representing the new wave is Google’s recent adoption of ITP.

SearchChat Podcast: Gartner Predicts the Death of Personalization
January 16, 2020

Gartner’s prediction that personalization will be dead by 2025 was an attention grabbing headline. Irresponsible use of personal data continues to unnerve consumers. But if consumers increasingly expect companies to know them,

SearchChat Podcast: Gartner Predicts the Death of Personalization
January 16, 2020

Gartner’s prediction that personalization will be dead by 2025 was an attention grabbing headline. Irresponsible use of personal data continues to unnerve consumers. But if consumers increasingly expect companies to know them,

SearchChat Podcast: Google Is Evil
December 12, 2019

Google’s business model was built on a symbiotic relationship between companies who want their content to be seen, and Google rewarding them for quality content. To be fair, this was so Google could sell ads,