Far too often business owners are running their business without access to the brakes necessary to control the speed of the wheels. The brakes of a business are the financial controls. Without them, a business can roll out of control and may crash. We...

Keeping score in business is not only powerful, but they are essential if you want and expect to WIN! But many business owners seem to avoid using their business financials and business metrics to make critical decisions. This week, we are introducing...

It is far easier to KEEP a customer than it is to FIND and new one! We need to remember that and make sure we are doing everything possible to show our current customers how much we appreciate them. This week’s episode will give you some ideas you...

Businesses that excel in the area of customer service and customer engagement have done it by setting clear and deliberate STANDARDS on how their team members will engage with their customers. That’s what we want to address today. This episode is...

Mike Hanna is the founder of Investmark Mortgage, shares his story and gives advice to his fellow small business owners.

Justin Brown, owner of Elite Outdoor Living, joins Rich to share the challenges and opportunities that come from starting your own business.

Charlie Reagan, Principal Partner of Alliance Architects, joins Rich to share his wisdom from over 30 years in leading his business through the ups and downs of the economy.

Diel Rojas, owner of Big Bear AC & Heating, joins Rich to share his unusual journey from rough early years to leading a fast growing team of HVAC pros.

Jan Richey, owner of The Jan Richey Team, a powerful group of real estate professionals, joins Rich to share how she has built a solid team of winners.

Jon Kendall, owner of OskyBlue, joins Rich to share his ups and downs along the way to turning his business into a thriving success.