A motivational environment is one of the best things that a company can create to maximize their employees performance. A manager or any leader in a space has control over the environment they create, but often they don't know how.

Retail Revisited with Harry J. Friedman Episode 3: Who Does An Employee Represent The Business Or The Customer? Some employees may have the best interest of the company in mind, while others have [...] The post Who Does An Employee Repr

Your employees may think they are making a decision in the best interest of the company but are actually not. And they may think they are helping a customer out, but are actually falling short.

Your employees may think they are making a decision in the best interest of the company but are actually not. And they may think they are helping a customer out, but are actually falling short.

A job desecription is the start of a very important process of managing expectations and clearly identifying responsibilities. But it doesn’t stop there. Showing and describing HOW to accomplish those responsibilites is the key to success.

Retail Revisited with Harry J. Friedman Episode 6: Are Your Job Roles Clearly Defined? A job description is an important tool in defining someones job, but that is where it stops. It only [...] The post Are Your Job Roles Clearly Define

A job desecription is the start of a very important process of managing expectations and clearly identifying responsibilities. But it doesn’t stop there. Showing and describing HOW to accomplish those responsibilites is the key to success.

Retail Revisited with Harry J. Friedman Episode 5: What is a Natural Born Salesperson Are people just born with the raw talent required to become a salesperson? Or is it something that can [...] The post What is a Natural Born Salespers

Some salespeople are just born to sell, others can be made to sell. Who do you think would perform better in a sales position, a highly trained salesperson or a natural born salesperson?

Some salespeople are just born to sell, others can be made to sell. Who do you think would perform better in a sales position, a highly trained salesperson or a natural born salesperson?