Rattle & Pedal: B2B Marketing Podcast
Loving Your Clients with Fred Reichheld, Bain Fellow and Creator of Net Promoter
March 17, 2023
Fred Reichheld, creator of Net Promoter and author of Winning on Purpose, shares how professional services firms can become truly client-centric and realize the promise of NPS.
The post Loving Your Clients with Fred Reichheld, Bain Fellow and Creator of Net Promoter appeared first on Rattle and Pedal.
Divergent Thinking on Marketing & Growing Professional Services Firms
Visit Podcast Website
RSS Podcast Feed
Subscribe
Share
Add to MyCast