People Process Progress

People Process Progress


How to Set Expectations so “Done” Actually Gets Done

November 24, 2025

Most teams think “done” means the same thing until a deadline hits. Then you find out it doesn’t.


In this episode I break down why “done” falls apart on teams and how you can fix it with clear expectations and steady communication. I’ll share a moment where my own project drifted because I assumed everyone shared the same definition. We’ll walk through how to line people up, how to simplify the process, and how to follow through without micromanaging. This is a practical episode you can put to work today.