PaymentsJournal

PaymentsJournal


Latest Episodes

Reducing the Friction in Bank Customer Onboarding
May 01, 2024

The banking industry infamously divides itself into silos to address different aspects of the business, which can be problematic for customers who think they are dealing with a single entity. This can

A Silent Threat: Protecting Children From Identity Theft
April 29, 2024

As awareness of the dangers of identity theft grows, its important to highlight a particularly insidious threat: stealing childrens identities. Although children have very limited financial activity

Positive Pay: An Underused Tool for Fighting Check Fraud
April 24, 2024

Even though the number of checks written continues to decline, mail theft remains on the rise. Beyond the theft of checks directly from mailboxes, there have been instances of stolen mail trucks.The

FIs Are Building Long-Lasting Relationships Through Digital Card Programs
April 17, 2024

The evolution of digital card management has given financial institutions new opportunities to cultivate enduring customer relationships. By making consumers lives more convenient and complimenting p

New Approaches to the Persistent Problem of Chargebacks
April 09, 2024

The rise in e-commerce fraud, combined with consumers increasing willingness to file chargebacks, has left issuers and acquirers scrambling to shore up their dispute management processes. With a comp

Turning the Ship Around: Insights for Navigating Digital Transformations 
April 08, 2024

Successful companies must constantly change to preserve their success, but digital transformation may be the most radical overhaul most of us will ever see. For organizations to make this transformati

A Step Forward in the Fight Against Credit-Push Fraud
April 03, 2024

Cognizant of the rise of credit-push fraud, Nacha has approved a new set of rules aimed at addressing it. Credit-push fraud uses social engineering and email phishing attacks to deceive someone into s

Fintechs and Banks: How the Partnership Is Evolving
March 26, 2024

While fintechs and banks may have once been seen as competitors, their relationship has grown over the years. With market shifts and evolving customer needs, new models of working together have emerge

Navigating Digitization Through Strategic Fintech Partnerships
March 06, 2024

As businesses strive for innovation, efficiency, and scalability, the path to digitization is fraught with challenges. Its a journey that requires addressing outdated processes, adopting new technolo

Preparing Your Organization for Instant Payments
March 05, 2024

With the Clearing Houses RTP network and the Federal Reserves FedNow, the demand for instant payments continues to grow from consumers and small businesses. How can businesses best accelerate this p