The COVID-19 pandemic has had a dramatic impact on consumer behavior and commonplace activities. Thanks to social distancing requirements and changing customer preferences, many banks began promoting in earnest digital banking alternatives.

There are several factors that buyers of identity verification services need to consider in order to select the service that best meets their needs. Even so, a ‘one size fits all’ identity verification approach is still largely being promoted,

Nearly everyone in the business world has heard about the importance of customer experience. Unhappy customers lead to lost sales and decreased revenue. Happy customers lead to sustained sales and steady revenue.

One of the most overlooked trends in the payments industry is the rise of the Internet of Things (IoT). From smartwatches to internet-enabled refrigerators, there’s been a proliferation of IoT infrastructure.

The past few years have seen substantial growth in the peer to peer (P2P) payments market, with payment apps replacing cash and checks. Friends and family members who want to split the cost of a ride share, dinner, rent,

At some point in their lives, many consumers find themselves in the position of having made a transaction that causes their bank account balance to go below zero. When an overdraft occurs, the consumer usually faces fees related to their bank’s overdra...

Although the business payments environment has seen progress with digital tools in recent years, accounts receivable and accounts payable functions of small, medium, and large companies still predominantly rely on the use of inefficient paper and manua...

Consumer demand for convenience continues to fuel the growth in e-commerce. As the number of online options increases, so do consumer expectations. Visually appealing sites with crisp photography, detailed information and customer reviews,

Since the first mobile devices were enabled with contactless capabilities nearly a decade ago, contactless payments have been gradually gaining acceptance in the U.S. While early adoption has been led by younger consumers,

With the backdrop of the global COVID-19 pandemic, the need for new and evolving digital payment services has become even more urgent. The global crisis has accelerated the timeline for businesses to eliminate the need for physical checks and manual pr...