PaymentsJournal
Latest Episodes
How FIs Can Prepare for the Surge in Agentic Commerce-Driven Disputes
The next iteration in the rapid evolution of artificial intelligence has arrived, and organizations are racing to harness the potential of AI agents to create a dynamic new shopping experience. Howeve
Driving Hyper-Personalization in Digital Banking using AI
Across shopping, streaming, and social media, consumers have grown used to receiving personalized recommendations powered by artificial intelligence. While some may feel less comfortable with AI takin
Why Alternative Payment Methods Are No Longer “Alternative”
Different payment methods have gained popularity in different parts of the world. For example, buy now, pay later is widely used in Australia and the Nordics, while account-to-account payments lead th
How Dark Web Intelligence Is Key to the Fight Against Infostealers
Cybercriminals have been after personal data for years, but new technology is giving them a dangerous boost. Infostealersmalware that extracts sensitive data like passwords and credit card numbersar
What’s New at Nacha’s Smarter Faster Payments Conference
As dynamic technologies continue to revolutionize the payments space, conferences have become a critical way for payments professionals to stay informed and share their expertise. One of the signature
From Gift to Growth Engine: Exploring the Gift Card Evolution
Gift cards have evolved from being a thoughtful, last-minute birthday gift into a mature industry thats helping companies build loyalty both inside and outside their organizations. Their use cases ar
Making Cross-Border Payments Work at Smaller FIs—as Originating Institutions or Correspondent Banks
For decades, typically large regional or money center banks served as correspondent banks that enabled smaller banks to offer cross-border payments. It was rare for credit unions, community banks, and
Banking, Reimagined: The Role of ITMs
As more people choose to bank online, the role of the traditional branch has undergone a transformation. Once the go-to place for every financial need, the branch is now primarily a hub for more compl
The Invisible Checkout: Embedded Payments Transform Small Business
Almost without notice, disappearing payments have shifted from novelty to expectation in small business transactions. A traveler arrives at an airport, books a rideshare, and checks into a hotelnever
How to Streamline the Onboarding Process and Speed Up Underwriting
Customers signing up for new accounts and services can feel frustrated by the hoops they have to go through, assembling information and entering it in complicated, sometimes multiple forms, whether on





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