This episode was recorded at the Money 20/20 event in 2019. On this episode, PaymentsJournal’s editor-in-chief, Ryan McEndarfer, sat down with Christopher Justice, president of Global Payments, to talk about payments in the gaming industry. PaymentsJournalUnderstanding Payments in the Gaming Industry: A Conversation with Global PaymentsPaymentsJournal Understanding Payments in the Gaming Industry: A Conversation with Global PaymentsPaymentsJournaljQuery(document).ready(function ($){var settings_ap34867481 = { design_skin: "skin-wave" ,autoplay: "off",disable_volume:"default" ,loop:"off" ,cue: "on" ,embedded: "off" ,preload_method:"metadata" ,design_animateplaypause:"off" ,skinwave_dynamicwaves:"off" ,skinwave_enableSpectrum:"off" ,skinwave_enableReflect:"on",settings_backup_type:"full",playfrom:"default",soundcloud_apikey:"" ,skinwave_comments_enable:"off",settings_php_handler:window.ajaxurl,skinwave_wave_mode:"canvas",pcm_data_try_to_generate: "on","pcm_notice": "off","notice_no_media": "on",design_color_bg: "111111",design_color_highlight: "ef6b13",skinwave_wave_mode_canvas_waves_number: "3",skinwave_wave_mode_canvas_waves_padding: "1",skinwave_wave_mode_canvas_reflection_size: "0.25",skinwave_comments_playerid:"34867481",php_retriever:"https://www.paymentsjournal.com/wp-content/plugins/dzs-zoomsounds/soundcloudretriever.php" }; try{ dzsap_init(".ap_idx_84427_2",settings_ap34867481); }catch(err){ console.warn("cannot init player", err); } }); PaymentsJournal: Christopher, thank you so much for joining me on today’s episode. For our first question here, Global Payments is a large multi-billion dollar brand. Can you tell me more about the gaming division’s role within the industry? Christopher Justice: Oh, absolutely. Thanks, Ryan. Global Payments is a $50 billion company operating in well over 100 countries with over 30,000 employees, and it’s very much focused on a vertically targeted tech-led payment strategy. The gaming division really started the core of that strategy. It’s one of the oldest divisions in the company, and has been solidly focused on the gaming industry for the last 20 years. The business itself is licensed in more than 140 jurisdictions across the country and is highly targeted, highly specific to deliver the hardware, software, and services required by the gaming industry. We support over 500 of the world’s entertainment leaders and more than 90% of all of the interactive gaming and news sports betting locations that have popped up. One thing that’s really unique about Global Payments’ investment in gaming is we’re the only processor that has a direct investment in the gaming space. We don’t utilize third parties in the delivery of any part of our service. Being 100% dedicated to the industry means that from our call center, to our innovation teams, to product delivery, to service technicians, to field service, etc., when you’re talking to somebody in this division, the only thing they deal with is gaming. Whether it’s the customer, the Ultimate Casino guest, or the casino itself, it’s people that know the business. They understand the rules, the regulations, and all of the various things that come into play in a very complex industry. Through that we’re able to then deliver, as I mentioned, the hardware, the software, and the systems, things to support a complete resort experience. So, it’s not just the casino floor; it’s the restaurant, retail, online, and entertainment venues that are throughout the property. PaymentsJournal: Oh, excellent.