PaymentsJournal

Latest Episodes
Sorting the Scams: The Many Faces of Consumer-Engaged Fraud
A consumer purchases a product and receives exactly what was described. However, they experience buyers remorse and want to return it. Unsure if theyll be refunded, they falsely report the transacti
Turning Fraud Disputes Into a Win for Banks
Financial institutions are among the most trusted entities in the world. Consumers believe their banks act in their best interestsespecially when it comes to protecting them from fraud. They expect s
Unlocking Profit: How Data Mining Transforms Card Portfolio Strategies
One of the most important resources for any card portfolio manager is understanding cardholders spending patterns. This requires not just full access to data, but also the ability to interpret what t
A Fragmented Accounts Payable Process Is a Liability in More Ways Than One
At best, an inefficient accounts payable process can result in delayed payments or limited visibility into spending. At worst, it could lead to misrouted payments and an increased probability of fraud
Beyond Plastic: Why Digital Cards Are the Future
Digital cards saw a significant boost in adoption during the pandemic, initially driven by necessity. However, it quickly became clear that hygiene was just one of many benefitsand not even the most
What to Expect When Nacha’s Fraud Monitoring Rules Take Effect
When a financial institutions customer is tricked into sending a payment, there has often been little recourse for the victim. As credit push fraud becomes increasingly prevalentamplified by sophist
Don’t Just React to What’s Next in Payments—Anticipate It
For years, many businesses proclaimed they would never transition their payments to SaaS. Even as everything else moved to the cloud, financial professionals remained adamant that payment services and
How Embedded Payments Is Optimizing the Expense Management Process
Organizations routinely ask employees to take clients out to lunch or attend industry conferences. Yet the expense management process designed to support these essential functions is often manual, tim
How Banks Can Bring Small Businesses Back to the Fold
The relationship between financial institutions and small businesses has grown increasingly strained. Many small businesses are becoming dissatisfied with their payment and banking services. In fact,
Taking the Check Out of Paycheck: The Role of Prepaid in Payroll
The traditional model of biweekly or monthly physical check payouts is rapidly becoming a thing of the past. For businesses, moving away from checks results in lower processing costs and a reduced ris