On this episode of the PaymentsJournal Podcast we talk with Karl Dahlgren, Managing Director at BAI about their recently published BAI Banking Outlook. In our conversation we cover topics such as:

* Who participated in the survey
* Top takeaways from the outlook
* How Millennial’s behavior is changing the industry
* What opportunities present themselves with P2P
* Identifying the biggest gaps between consumer and financial service leaders survey responses
* Why is there such a big disconnect between customers willing to open an account online and customers actually opening an account online

The announcement of the BAI Banking Outlook can be viewed here
If you are interested in viewing the webinar further discussing the BAI Banking Outlook you can do so here
If you are interested in being on the podcast please reach out to us at info@mercatoradvisorygroup.com