What do you do when someone makes a complaint directly to your board chair? Stacey has some thoughts. Also, a board wants to keep the budget a secret from the executive director, and somebody wants to know about booking discounts for services as revenue, so (of course) Andy talks about that for what seems like hours!

Topics:

* How do I value and book discounts? - 0:00
* Someone is complaining directly to the Board Chair! - 6:06
* Should the board keep the budget a secret from the Executive Director? - 14:59

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