What is emotional intelligence, emotional quotient, or EQ? How does it relate to business?  In this episode, Jen Du Plessis interviews Kelsey Rauchut about the value of understanding people, not just at a surface level but a deeper one. Kelsey is an industry-leading National Business Development Manager with Annie Mac Home Mortgage, an award-winning media expert, a sought after speaker, and the podcast host of The Inside Edge. She lets us in on how we can utilize emotional intelligence to forge a successful practice. She also emphasizes how loan officers should not only target sales but emotions as well.

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