MCM CommerceChat

MCM CommerceChat


Latest Episodes

GA4: Unraveling the New World of Google Analytics
October 03, 2023

The digital landscape has experienced a seismic shift with the recent sunset of Google Universal Analytics (UA) in favor of Google Analytics 4 or GA4, introduced in 2020. As of July 1, Google stopped

Tailored Brands Leverages AI to Optimize Inventory Management
September 05, 2023

Tailored Brands, a menswear and formalwear retailer that includes Mens Wearhouse and Jos. A. Bank, needed to anticipate customers evolving preferences for various style, color and size choices in it

Who Is Leading in GenAI Readiness and Projected Business Impact?
August 17, 2023

Its undeniable that artificial intelligence is having a major impact across industries. But what does that mean in dollars and cents? IHL Group has estimated the business impact of AI, GenAI and mach

MCM CommerceChat: U.S. Spending on Returns Equals Public School Budget
August 09, 2023

With ecommerce returns close to a $1 trillion problem for retailers, companies continue to wrestle with ways to reduce the number of orders getting sent back. In many ways it's a problem of their own

Looking At UPS-Teamster Scenarios
July 14, 2023

Can UPS and the Teamsters reach agreement in time? Should UPS meet the union's demand for higher part-time worker pay, or leave its last offer on the table? Is there a joint realization that too much

Returns: Minimizing the Impact of Escalating Costs
July 12, 2023

Managing the costs of returns and leveraging them as an opportunity is critical for retailers. Returns might be a significant expense, and while managing those costs is critical to maintaining Cont

The INFORM Act: What You Need to Know
June 02, 2023

The INFORM Act goes into effect June 27, to help stem the tide of counterfeit goods on ecommerce marketplaces. The FTC can impose fines and injunctions against marketplace operators that don't provide

Test Podcast Post
May 18, 2023

Test Podcast Post

What’s Going On with the Booming Recommerce Industry?
May 18, 2023

Secondhand clothing has come a long way since the days of the community thrift store as quick-acting brands have positioned themselves to capture some of the $100B global recommerce market. Continu

Retailers’ Real Appetite for Sustainability
May 11, 2023

A new global study by IBM found that 61% of CPGs and retailers are purposefully aligning sustainability and operational goals: 77% said sustainability investments will accelerate business growth. Luq