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Latest Episodes
GA4: Unraveling the New World of Google Analytics
The digital landscape has experienced a seismic shift with the recent sunset of Google Universal Analytics (UA) in favor of Google Analytics 4 or GA4, introduced in 2020. As of July 1, Google stopped
Tailored Brands Leverages AI to Optimize Inventory Management
Tailored Brands, a menswear and formalwear retailer that includes Mens Wearhouse and Jos. A. Bank, needed to anticipate customers evolving preferences for various style, color and size choices in it
Who Is Leading in GenAI Readiness and Projected Business Impact?
Its undeniable that artificial intelligence is having a major impact across industries. But what does that mean in dollars and cents? IHL Group has estimated the business impact of AI, GenAI and mach
MCM CommerceChat: U.S. Spending on Returns Equals Public School Budget
With ecommerce returns close to a $1 trillion problem for retailers, companies continue to wrestle with ways to reduce the number of orders getting sent back. In many ways it's a problem of their own
Looking At UPS-Teamster Scenarios
Can UPS and the Teamsters reach agreement in time? Should UPS meet the union's demand for higher part-time worker pay, or leave its last offer on the table? Is there a joint realization that too much
Returns: Minimizing the Impact of Escalating Costs
Managing the costs of returns and leveraging them as an opportunity is critical for retailers. Returns might be a significant expense, and while managing those costs is critical to maintaining Cont
The INFORM Act: What You Need to Know
The INFORM Act goes into effect June 27, to help stem the tide of counterfeit goods on ecommerce marketplaces. The FTC can impose fines and injunctions against marketplace operators that don't provide
What’s Going On with the Booming Recommerce Industry?
Secondhand clothing has come a long way since the days of the community thrift store as quick-acting brands have positioned themselves to capture some of the $100B global recommerce market. Continu
Retailers’ Real Appetite for Sustainability
A new global study by IBM found that 61% of CPGs and retailers are purposefully aligning sustainability and operational goals: 77% said sustainability investments will accelerate business growth. Luq