That’s the groundbreaking case made by Dr. Angela Jackson, Harvard University professor and New York Times bestselling author of The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success.

Angela’s journey is remarkable. After losing her mother at age four, she was raised by grandparents who grew up in the Jim Crow South and never advanced beyond sixth grade. Nonetheless, their resilience and determination gave Angela the foundation to earn a PhD, teach at Harvard, and become a leading voice for creating workplaces where people truly flourish.

Drawing on research from over 1,200 organizations—from global giants like Walmart to small manufacturers—Angela demonstrates how the old zero-sum model of “wages for labor” is breaking down. In its place, she shows how win-win cultures—where employee well-being is prioritized alongside company performance—deliver superior results.

In our conversation, Angela shares truly actionable strategies leaders can use right now: transforming manager mindsets, investing in overlooked employees, listening with intention, and boldly reshaping benefits so all workers feel valued. Her message is clear: the future of work is already shifting toward more humane, caring organizations—and leaders must be ready to meet the moment.

A wonderfully inspiring conversation that proves the future of work is fully aligned with the longstanding themes of our show!

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