In this podcast episode, I discuss the growing impact of artificial intelligence on communication. I specifically focus on generative AI, which can create new data and content that imitates human-crea

I discuss the power and potential harm of disclaimers in communication. I emphasize the importance of being aware of how disclaimers can trigger listeners brains and change their listening, and encou

Its easy to understand why you tune out a subject matter expert (SME) that doesnt interest you and talks too much. But what happens when you meet some whos proficient in an area that deeply interes

On a recent business trip to Europe, I went to two different places with rich historic significance and learned an indispensable lesson on focus. In this weeks episode, I share a few personal experie

With the hurried pace of day-to-day life filled with so many competing priorities, everything can quickly become a blur. Its up to you to choose to stop to take a break, yet we dont. Whether its ju

Do you frequently think of the cost of poor communication? As it is getting easier to spread the word, it also is getting more expensive in a variety of areas. In this episode, I share some considerat

One of the contributing causes to bad meetings is that nobody takes notes. After a long, meandering discussion, there is no one assigned to capture key topics, define action items, and keep everyone o

In an instant, our minds can race all over the place. Did you ever wonder why that happens to all of us while were listening, thinking and talking? Its like someone let a squirrel loose in our menta

Professionals that are in important leadership positions are not only incredibly busy, but also under a lot of pressure to perform and produce. Communicating to them is risky because they can be scatt

While you are working, theres an impetus to always be doing or saying something. Imagine if you discovered pockets of time where you actually could do or say nothing, like between appointments or wai