01:54 - As a General Manager at Mercedes-Benz, one of my challenges was that of turning around a failing business.

03:24 - A transformative crash course in management and hiring practices equipped me with the skills needed to lead a turnaround.

04:33 - I began building a successful team by clarifying what each role required for success.

05:57 - An engaging way of advertising for jobs was crucial to attracting the right candidates. It had to be compelling enough to draw in top talent.

07:21 - With a large pool of applicants, I developed a rigorous process of screening candidates to identify those who aligned with the dealership’s goals and values.

08:13 - To avoid bias and ensure a well-rounded evaluation, I involved at least one other person in the team hiring process.

08:53 - Sometimes employee potential may not be obvious on paper but can exceed expectations with the right guidance.

10:47 - It’s essential to focus on behavioral attributes rather than overly technical competencies in hiring the right employees.

12:49 - A systematic, scientific approach to hiring and building your team is crucial for the long-term success of any business.