01:59 - Leadership and people management are two different things, say James And Lloyd. Here’s why…

04:04 - Could the great resignation have fueled the online debate about managers vs. leaders?

06:31 - Lloyd further illustrates the difference by recalling two leaders he’s worked with…

10:35 - With all the hype around leadership, do managers have a place at all?

14:16 - James has had his share of bosses, some managers and some leaders.

17:06 - Lloyd has a problem with the term, A-player.

26:32 - The opposite of A-player recruitment is the Moneyball hiring approach.

29:16 - Relying on one gifted person, even if they are the best employee, can be the undoing of your business.

33:21 - People sometimes look for someone else to enforce the tough decisions.

34:57 - Lloyd shares his personal perspective on the concept of servant leadership.

37:57 - Being a servant leader has its challenges in the realm of enforcement.

42:38 - While James does’t mind the concept of the servant leader, the term rubs him the wrong way…

45:32 - There’s a need to constantly update and refine the way you show leadership.