Integrity Moments

Integrity Moments


Customer Service Nightmare

May 13, 2025

Over the years, the car rental industry has consolidated significantly. Recently, I fell prey to the perils of consolidation.   When I went to pick up a reserved rental car, I discovered Avis, Budget, and Payless, who are all owned by the same company, were combined in one building. Although the brands were still distinct, there ...

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