Why reflective listening is a good skill to master.

If you're hearing "I'm not interested," far too many times, listen to this.

How to deal with angry people without making them defensive.

Why forcing treats on dogs is net negative every time. And what to do instead.

Why storytelling is a currency.

The time I met an angel in Houston Texas.

You can waste a lof of time treating white lies as truths. Here's the way out.

Are you telling people what you value? Or asking people what they value?

Treat this question like a porcupine. Don't touch it. Ask this question instead.